FAQs About Wallace Cranes
At Wallace Cranes, we’ve earned a reputation for support, durability and quality over the past 70 years that is unmatched in the industry. Whether you would like to learn more about our company and equipment, our specific crane solutions, pricing, materials or something else, browse our FAQs below to find answers to some of our most frequently asked questions! If you still need additional assistance, contact us today to speak to a friendly member of our team.
About Wallace
Do you test your equipment?
Do you install equipment?
Do you have a warranty?
Can you supply any type of certificate without a load test?
Yes, upon request. A Certified Load Test for our gantry cranes and tripod cranes may be done for an additional charge.
No, each customer is responsible for installation.
We warrant that Wallace Cranes products manufactured by us will be of the kind and quality described and will be free of defects in workmanship or material. For more information, please see our full warranty details.
Yes. We can supply a Certificate of Compliance for our gantry cranes and tripod cranes at no additional charge.
Engineering
What are the increments for height adjustment?
Do you test your equipment?
Can you supply any type of certificate without a load test?
Can you send me outline drawing(s) of model number(s)?
Can the crane be pushed under load?
Can I cantilever a crane?
Holes for height adjustments are offered in 6″ increments.
Yes, upon request. A Certified Load Test for our gantry cranes and tripod cranes may be done for an additional charge.
Yes. We can supply a Certificate of Compliance for our gantry cranes and tripod cranes at no additional charge.
Yes, you can also view dimensional drawings in our Resource Center.
If you don’t find what you’re looking for, let us know and we’ll be happy to help.
Yes, Wallace gantry cranes are designed to be pushed under load.
Yes, Tri-Adjustable, Hippolift cranes and Mighty-Mite cranes can cantilever up to 25% of the length of the I-beam. A chart is provided showing weight limits and counterweights required.
Sales
Where is the pricing on your website?
What size I-beams do you stock?
What are the increments for height adjustment?
Is the hoist (and trolley) included?
How quickly do you ship?
How hard is it to push the crane?
How do I know what to specify when buying a gantry crane?
Does aluminum cost more than steel?
Do you offer quantity discounts?
Do you offer motorized cranes?
Do you install equipment?
Do you have a warranty?
Do I have to pay for shipping charges?
Can you send me part list(s) for model number(s)?
Can you send me outline drawing(s) of model number(s)?
Can you send me a catalog?
We do not publish any pricing on our website. To get the most up to date pricing for the model you are looking for, contact our sales department and our knowledgeable team will be happy to help. You may call us at 610-647-1400, send us a fax at 610-644-9043 or fill out our Request Pricing form.
Wallace Cranes stocks a range of steel and aluminum I-beams for hundreds of different crane models and thousands of applications. You can find a list of options on our Gantry Standard Shape I-Beam Flange Width Chart in the Resource Center.
If you don’t find what you’re looking for, let us know and we’ll be happy to help.
Holes for height adjustments are offered in 6″ increments.
No, hoists and trolleys are sold separately. You can find those on our Crane Accessories page.
Most standard crane models up to five-ton capacity and 15′ span are in stock and can ship 2 to 5 days after receipt of order. Our 7 1/2- to 10-ton cranes and/or spans over 15′ typically ship 1 to 2 weeks after receipt of order. Our 15-ton cranes are made to order and typically ship 5 to 7 weeks after receipt of order.
This depends upon the size, capacity and metal type of the crane being pushed. However, a general “rule of thumb” is approximately one person per ton to push a fully loaded crane. Please note: An equal number of people at each end of the crane is recommended.
If this is your first time buying a gantry crane, it can be very confusing. We have created a post in our Resource Center that outlines what you need to know when buying a gantry crane. If you still have questions, please feel free to fill out our Contact Us form or give us a call. We’ll be happy to help.
Yes. Aluminum is much lighter weight which makes it an attractive alternative to heavy steel.
Yes, quantity discounts are available on gantry cranes and tripod cranes. Please contact our Sales Department to inquire about quantity discounts available for specific model numbers.
Yes. Our motorized cranes are designed to operate on inverted angle iron track.
No, each customer is responsible for installation.
We warrant that Wallace Cranes products manufactured by us will be of the kind and quality described and will be free of defects in workmanship or material. For more information, please see our full warranty details.
Yes. Shipping is Free on Board from Malvern, PA.
Yes. We also provide a parts list and parts location drawings in our Resource Center.
If you don’t find what you’re looking for, let us know and we’ll be happy to help.
Yes, we also provide dimensional drawings in our Resource Center.
If you don’t find what you’re looking for, let us know and we’ll be happy to help.
While we no longer supply catalogs, we have uploaded all of the catalog information to our website.
Ready to work safer and smarter? Contact us today for help deciding which Wallace Crane is best-suited for your facility or your unique application. Our team of lifting experts is standing by to recommend the right crane for your needs. We look forward to hearing from you!